Frequently Asked Questions

Is this gift card the same as a Timezone Powercard?

Gift cards function in the same way as a Timezone Welcome Card. You can load it with game credits, use it to play and store e-tickets for gift redemption.

Where can I use my gift cards?

It can be used at any Timezone venues in India. Find your nearest store today (https://www.timezonegames.com/en-in/locations).

Can I get a refund for my gift card?

Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Refund will not be initiated in case of Gift Card purchase.

How long is my gift card valid?

Gift card is valid for 12 months from the date of purchase. Once you use your gift card at any Timezone venues, card balances and e-tickets are valid for 12 months from last play.

Can I top up more game credits into my gift card?

Yes. Your gift card is a Timezone Welcome card. You can top up credit and redeem prizes at any Timezone venues in India.

These cards are governed by the same policies of a regular Welcome Card. They will be deactivated once the cardholder upgrades to a Blue Edge card.

Is the gift card eligible for Timezone Rewards?

Yes! Your initial credit counts towards your cumulative spend. Once you reach ₹3500, you can upgrade to a Blue Elite. The gift card will be deactivated once you upgrade, just like a regular Welcome card.  

You can also register the gift cards on our website to become a Timezone member. https://www.timezonegames.com/en-in/play/powercards

Do you have any safety measures in your venues?

Yes, find out more about our COVID Safety guidelines athttps://www.timezonegames.com/en-in/venue-closure-update/safety